© Copyright 2018| The Lyon & Billard Lumber Co. | All Rights Reserved
38 Gypsy Lane, Meriden CT 06451  | 1-877-LUMBER3 (1-877-586-2373)

PROUDLY SERVING THE CONNECTICUT BUILDING INDUSTRY SINCE 1847

Important Terms & Conditions

1.877.LUMBER3

1.877.586.2373

Return Policy

*ALL RETURNS MUST BE ACCOMPANIED BY A VALID RECEIPT

*ABSOLUTELY NO RETURNS ON NON STOCK OR SPECIAL ORDER ITEMS

*All Returns must be in original packaging & new, saleable condition

*Any Returns must be made within 30 days of purchase

*Cash Refunds will only be given up to $50.00. Cash Refunds over $50.00 will be returned to the original purchaser by check. Returns for purchases made by check will returned by check only after we have determined that the original check has cleared. Credit Card refunds will be applied back onto the original credit card. Restock charges will be deducted from refunds if necessary. Refund checks may take  30 to 45 days to be issued.

*Returns for purchases on L&B credit accounts will be credited back onto account.(Some restrictions may apply)


Restock Charges

​*Restock charges will be applied to all refunds when picked up by a Lyon & Billard vehicle. In order to be eligible for credit all material must be protected from weather, abuse etc until picked up. Damaged, unsellable material will not be picked up. No pickups will be scheduled for delinquent accounts. 

*Restock Charges = 25%-40% or $100.00 minimum -whichever is greater.


Liability

*Our liability for damage to property is limited as long as delivery is made from the street.  If our vehicle must access  your property to complete delivery a signed waiver of liability may be requested before our truck enters your property.




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